IT maintenance work will affect AU’s IT systems and services and cause interruptions at different times during the weekend of 01 and 02 February 2020.

AU IT and AU Finance and Estates Projects and Development will carry out a planned service window from Saturday 01 February at 00:01 to Sunday 02 February at 23:59. Necessary updates to systems, etc. will be carried out to ensure students and employees the greatest possible degree of functionality, operational stability and security for IT system, power ect.

 

Throughout the weekend of the service window, you will be able to use AV equipment locally in lecture theatres/classrooms, and you will be able to work locally on your computer, though without connection to central IT systems, shared drives, the video centre, AU's network or the internet.


Service window schedule:

  • Saturday from 00:01 AM until 08:00 PM at the latest, there will be periodic disruptions in a number of IT, power and telephone services due to network changes and statutory control of power relays.
  • For example will networks, power and printing in some buildings, Access Control, Blackboard, AUHRA (both days) and many other services be affected.
  • Sunday from 08:00 AM until 09:00 PM at the latest there, will be periodic disruptions to several IT services as well as due to network changes, system updates.
  • For example will network, power and print in some buildings, access control, AU websites, AUHRA (both days), Inteum, PostAU, IDM, STADS, Economics and BI systems, IDM, and SOA including i.a. mit.au be affected.
  • From 16 January at 3.00 PM, a detailed service window schedule will be available at Serviceinfo.au.dk, along with an overview of next year’s planned service windows.

 If you have any questions, you are welcome to send an e-mail to serviceinfo@au.dk.