IT maintenance work will affect AU’s IT systems and services and cause interruptions at different times during the weekend of 18 and 19 April 2020
AU IT and AU Finance and Estates Projects and Development will carry out a planned service window from Saturday 18 April at 00:01 to Sunday 19 April at 23:59. Necessary updates to systems, etc. will be carried out to ensure students and employees at AU the greatest possible degree of IT system functionality, operational stability, security, electricity supply, etc.
The implementation of the service window is more important than ever before, as IT systems are particularly in demand during the coronavirus shutdown. And AU IT & AU Finance and Estates Projects and Development can work at the university under minimal risk of infection given that only the necessary caretakers etc. are present at AU during the exceptional conditions applying at the moment.
You will be able to use AV equipment locally in lecture theatres/classrooms throughout the weekend, but of course ONLY if AU opens again before the service weekend. And you will be able to work locally on your computer - i.e. without being connected to central IT systems, shared drives, the video centre, AU’s network and internet through AU.
Service window schedule:
On Saturday from 00:01 until 23:00 at the latest, there will be periodic disruptions in many IT and telephone services and electricity supply due to network changes and system updates:
Among other things, networks, electricity supply and printers in some buildings, access control, Blackboard, Syllabus, Inteum (both days) and many other services will be affected.
On Sunday from 07:00 until 21:00 at the latest, there will be periodic disruptions in several IT services due to network changes and system updates:
Among other things, the following will be affected: Network, electricity supply and printers in some buildings, access control, LifeSize, Video conferencing, GitLab, Inteum (both days), IDM, STADS, BI Systems, IDM, AU websites, and SOA, including mit.au.dk.
From 3 April, a detailed service window schedule will be available at serviceinfo.au.dk. There is also an overview of next year’s planned service windows.
If you have any questions, you are welcome to send an email to email@example.com.
NB: Please note that this email is based solely on the current COVID-19 measures in force at the time of writing. These measures may change before 18-19 April 2020.